Services

Focaltek

  • Details
    Written by Focaltek
  • Published:01 April 2017

With our experience in Networking – home office and business, PC support & installations, Back up, Data recovery, Remote support, Consulting, Training and Programming, we can service your business entity's IT needs.

Focaltek is the answer to your technical, software and application problems. Whatever your technical issues are, we've got you covered.

We provide the following Services

  • Installation, configuration and assembly of computer hardware, operating systems and applications;
  • Monitoring and maintaining computer systems and networks;
  • Remote support: Taking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
  • Network cabling installation
  • Troubleshooting system and network problems, diagnosing and solving hardware or software faults, replacing parts as required;
  • Providing support, including procedural documentation and relevant reports;
  • Support roll-out of new applications;
  • Setting up new users' accounts and profiles and dealing with password issues;
  • SLA: Responding within agreed time limits to call-outs;
  • Working continuously on a task until completion (or referral to third parties, if appropriate);
  • Prioritizing and managing many open cases at one time, via our Service Desk;
  • Rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
  • Testing and evaluating new technology;
  • Design and supply custom UPS solutions;
  • Design, supply and install Solar solutions for server rooms and buildings;
  • Install, configure, implement, and maintain system hardware, software, and networks;
  • Delivering stable and responsive applications, server and storage data and backup services;
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services offered

services that you need we will provide at your door step

computer hardware
installation
configuration
operating systems
applications
network cabling
complete services
Let us fix all your technology problems... together!

We can help you build a more successful environment, increase your sales and boost your profits when all your IT equipment are smoothly working.

Let us work as a team to help you achieve the technology results you have always wanted.